Frequently Asked Questions

Here we answer the most commonly-asked questions about ordering, chicken care, and more.

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Should I be concerned about lead in the environment when I keep chickens?

It's not a common problem, but it is an area of concern. Common sense will tell you not to keep your chickens around peeling or flaking paint, lead based or not. But while you can probably identify if you have paint chips falling into an area your chickens frequent, you may not be aware of any contamination that is not visual--- and that's the danger. For example, if you live in an area of old homes that may have used (once common) lead-based paint on siding, trim, barns or other outbuildings, the lead from old paint chips may have turned...

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What is the Biosecurity for Birds campaign and how can I find more information about it?

Biosecurity for Birds is a public awareness campaign started by the U.S. Department of Agriculture�s Animal and Plant Health Inspection Service in 2004. It was designed to educate the growing population of backyard poultry owners on how to keep their flocks healthy. The campaign is focused on public education and reducing the risk of contagious poultry diseases in backyard poultry. This is great for those who keep pet or show chickens, and who want to know how to best keep them safe. For more information about keeping your birds healthy, read the related questions below, or visit the APHIS Biosecurity...

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How do I know if my chicken is sick?

We know you love your birds and want to make sure they're healthy. Just like our other animal friends, chickens can become ill. In this article we'll teach you what are the common signs and symptoms of illness, how to hone in on a diagnosis, and finally, help you decide when you'll need to call a veterinarian. How to know if your chicken is sick Chickens can be a bit sneaky, so knowing whether they need medical help can be tough. Here are a few important things to keep in mind. Chickens hide symptoms of illness. Since they are prey...

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What biosecurity should I practice to protect my flock from AI and other illnesses?

Good question! Most illnesses or even infestations (such as mites or worms) are contracted when your birds are exposed to other birds, either directly or indirectly. For that reason, there are simple steps you can take to reduce the chances of exposure and keep your flock healthy. Use common sense and restrict access to your birds and to their area. It's fun to have chicken keeping friends, but remember that allowing visitors to your flock that have been exposed to other birds is one of the main ways illnesses and infestations can get passed from one flock to another Before...

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The website says the breed I want is available for a date I want, so why isn't that a choice when I'm checking out?

In most cases, that will be because you are ordering more chicks than are available for your preferred date. When you place virtual chicks in your shopping basket, My Pet Chicken's automated checkout system takes quantity into account, so it could be that you're trying to ordering FOUR chicks when we only have one or two left on your preferred date. When that is the case, obviously, we can't reserve chicks for you that we don't expect to have, so you are offered only the date choices in which your combination of breeds--and at the quantities you want!--will be available....

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Are there special preparations I should make if I want to have a broody hen adopt and raise my shipped chicks?

There is little more beautiful than a mother hen sheltering chicks beneath her wings. And there is little more efficient! If you have the luxury of having a broody hen to raise your chicks, you should totally take it. But there are some important things to be aware of! When you are having a broody hen raise new baby chicks that have been shipped to you, first remember that your hen has to be currently broody. If she is not broody when you try to introduce chicks to her, she may try to kill them, but she certainly won't adopt...

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Why are the yolks of my chickens' eggs settling to one side?

Of course, we can't know for sure what may be going on, but we can offer some information that may assist you in figuring it out! First of all, it's important to understand what it is that causes egg yolks to stay centered in the first place. The chalazae are the parts of the egg that are sort of like springs, and they act to hold the yolk in place. The chalazae are the think whitish parts you will have seen on either side of the yolk. Sometimes people will choose to remove this part of the egg when cooking,...

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When I am ordering baby chicks or juveniles, when am I charged for the order?

You pay for your order as soon as it is placed; that is what holds your reservation. We don't keep your payment information on file---this helps protect you from identity theft. But for that reason, we have no way of charging your card weeks or months later when your birds have hatched---or your juveniles are grown---and are ready to ship. In addition, when ordering baby chicks in particular, if we did keep your payment information and wait to charge you on hatch day, if there were some problem with the transaction, it would create a BIG problem for the baby...

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"The Clubhouse" Coop

Easy to assemble and built to last, the Clubhouse Coop is the perfect starter coop for a small flock.